For questions regarding the P-EBT benefits and issuances, please review information at www.DHS.Illinois.gov/PEBT, including the frequently asked questions. You may also contact the DHS toll-free P-EBT Helpline number at 1-833-621-0737 or submit a P-EBT General Inquiry Request.
If a family has already received a P-EBT Link Card, and needs to update an address, contact the LINK hotline at 1-800-678-5465. If needed, a new card can be ordered at that time.
If a family has not received a P-EBT Link Card, but has been told that at least one student in the household is eligible, the family can request an address change online at P-EBT Change of Address Form.
If the family has an existing case for SNAP, Cash or Medical benefits, use Manage My Case (MMC) to report a change of address or call the LINK hotline at 1-800-678-5465.